To say it hasn't been a smooth transition here in South Dakota for AT&T would be an understatement. Confusion by former Alltel customers trying to convert to the new system, equipment failures preventing customers from making calls and now we are learning that AT&T customers can't connect to South Dakota's 511 systemwhich gives drivers information on current road conditions. Some callers are even being connected to the North Dakota system by mistake.
The South Dakota Department of Transportation and AT&T Mobility are working to resolve an issue that has prevented some AT&T cell phone customers from connecting with the 511 Traveler Information Service.Of course with the numerous complaints over AT&T's coverage issues when compared to Alltel's, making a phone call of any kind seems to be a much bigger issue for many...
Callers in some locations have received messages saying, “Your call cannot be completed as dialed." Others have been connected to North Dakota’s 511 service instead of South Dakota’s.
In North Dakota it takes 3 to 5 dials to someone before you get a ring through. And texts take at least 10 minutes to go through. AT&T said: "we know our service is terrible, sorry". They still won't waive early termination fee. Why do we have to pay for poor service? This worse than a Cell One Bag Phone!
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